Shipping, returns, and exchanges are always free at Tecovas!
- We ship a free return label and an easy-to-use return form directly in every box, which you can use to send items back to us for refunds or exchanges within 30 days of receipt.
- To make gifting easy, we do extend this policy during the holidays to accept returns or exchanges on products through January 15th, regardless of the purchase date. See all Holiday FAQs here.
- If you do not have your return label, email us and we will get you set up with one.
- All products must be in unworn or unused condition to be eligible for refunds and exchanges. All jeans and apparel must be unwashed, with tags still attached. If you are trying on boots, please do so on carpet to avoid scuffing the sole!
- Feel free to email us any time at firstname.lastname@example.org with additional questions!