Exchanges

in available credit

How to exchange

Shop the store and add the products you wish to exchange for to your cart.

Finished?

Click the "Checkout" button in your cart to complete your exchange! If you go back and forth, your items will remain in your exchange, even if they don't show up on your store cart.

Need help?

Contact us at howdy@tecovas.com or use the "Help" button to chat.

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COVID-19 Support


We continue to be inspired by how hard our healthcare and military heroes are working to get us through this difficult time. In virtually every community around our great country, extraordinary people are doing extraordinary things for their fellow man. In hopes of honoring and bolstering their important work, we want to announce two things.

First, 100% of the sales of our Bandana 3-Pack will go to Direct Relief, a highly-rated international non-profit, as they work to distribute personal protection equipment to front line workers in the battle against COVID-19. We're anticipating an increased interest in our Bandanas after the CDC guidance calling for people to cover their faces in public as a means of preventing the spread of COVID-19. We felt this would be a great way to serve our customers and contribute to the greater good. With your help, we can reach our goal of donating $30,000!

UPDATE (4/11): All bandanas have sold out - we have met our goal and then some in just 36 hours. We are so grateful for everyone's support. The Tecovas community never fails to blow away our expectations. In total, over $40,000 was raised. We're working on more ways we can help in this fight, so stay tuned!

UPDATE (5/6): After the success of our bandana campaign, we've made our store-exclusive hats and t-shirts available online, and will be donating net proceeds for the month of May to Feeding America as they help food banks respond to shortages caused by COVID-19. If you'd like to participate, you can browse them here.

Second, if you are a healthcare professional, first responder, or an active or veteran member of our military we are proud to offer you 20% off any purchase through the end of May. Though our business model is designed to provide the best price possible every day, we want to break our general rule against discounts and offer this as a sincere ‘thank you’ to everyone on the front lines of this fight.

- Team Tecovas


How To Apply The Discount


To verify eligibility for this discount, Tecovas partners with ID.me.

ID.me offers a variety of methods for verification. Once you are verified with ID.me, a unique discount code will be applied at checkout, or you can use the button on our checkout process to log in to ID.me and apply it.


FAQs


Q: Who is eligible?

A: We will be offering a 20% discount for the month of April (and now, extended to May!) to all military members and veterans, all medical providers (including physician, nurses, and PAs), and all first responders (including paramedics and EMTs). Currently, we do not have any restrictions on what this discount can be applied for, but please note that it cannot be combined with any other promotions or offers.

Q: How do I receive my discount?

A: To receive the discount, you must create an account with ID.me and verify status for eligibility. ID.me offers a number of ways to verify military status, medical provider status, and first responder status. Once you have an account created, you can use the button on our checkout page (see image above) to apply the discount.

Q: I am having problems verifying my eligibility with ID.me. What should I do?

A: If you are having problems verifying your eligibility, we recommend contacting ID.me support. If you are still having problems, please contact us at howdy@tecovas.com and we will do what we can to assist with verification.