Exchanges

in available credit

How to exchange

Shop the store and add the products you wish to exchange for to your cart.

Finished?

Click the "Checkout" button in your cart to complete your exchange! If you go back and forth, your items will remain in your exchange, even if they don't show up on your store cart.

Need help?

Contact us at howdy@tecovas.com or use the "Help" button to chat.

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Holiday FAQs and Gift Services


Shipping Cutoff Dates


Make sure you’ve got everything in time for the holidays. We take pride in offering fast, free, reliable shipping. Check the cutoff dates for our different shipping methods below - orders placed with those methods by those dates will arrive in time for Christmas.

  • Free Ground Shipping - December 16th by 1 p.m. CST
  • 2-Day Shipping - December 20th by 1 p.m. CST
  • 1-Day Shipping - December 23rd by 1 p.m. CST

Depending on where you live, packages with our Free Ground Shipping (which leave from Dallas, Texas) can arrive much faster. Don’t hesitate to contact our team at howdy@tecovas.com with any questions or advice on which method you should use!



Holiday Returns & Exchanges


We take great pleasure in seeing people give the gift of Tecovas!

To make things easier, we extend our always-free Returns & Exchanges Policy beyond our typical 30 days. For any products purchased through the end of the year, we accept returns and exchanges through January 15th, regardless of when they were purchased or delivered.

So don’t worry about being a half-size off, or if they end up preferring a different color - we’re here to make returns and exchanges quick and painless.



Gift Notes


Sending a gift directly to someone, but want to add a personalized touch? Add a free gift note to the package from your cart.

You can use up to 300 characters. All gift notes are printed on Tecovas stationary and placed in a gift envelope inside the box.

Our apologies, but we do not currently offer gift receipts or gift wrapping for our online orders. We are, however, pleased to offer those services in our stores.



In-Store Services


Tired of the holiday shopping grind? Worried about shipping cutoffs? Good news: we now have five great stores in Texas and Oklahoma for a laid-back, hospitable holiday shopping experience.

We’re proud to offer:

  • Holiday shopping without the stress
  • Free personalized embossing on bags and leather accessories
  • Free gift wrapping
  • A cold drink, on us!

Come see our full product lineup in-store, and don’t hesitate to call ahead with any questions. We’d love to see you.



Digital Gift Cards


Want to give the gift of Tecovas, but not sure which product they'll love, or what size will fit just right? Get rid of the guesswork with the Tecovas Digital Gift Card.

We offer gift card denominations up to $1,000, as well as values that match our different product prices. They’re delivered to your email (or whichever email address is used at checkout) and can be printed, forwarded, or shared.


Get a Gift Card »


Still Have Questions?
See Our FAQ Page »